Clean, safe, and sustainable linen and laundry services are essential for hospitals and wider public sector environments — including care homes, schools with boarding provisions, and emergency services. Ensuring that uniforms, bedding, and other textiles are properly cleaned and decontaminated is critical for infection control, staff wellbeing, and service quality.
In healthcare settings, compliance with HTM 01-04 standards ensures that linen is processed to the highest hygiene standards. However, the challenge of linen loss is significant; the NHS reportedly loses around four million pieces of linen annually, equating to over 80% of total linen used, which includes bed sheets, pillowcases, and surgical gowns. This loss not only incurs financial costs but also contributes to 7,600 tonnes of carbon emissions each year.
Our Linen and Laundry Framework Agreement supports both NHS and wider public sector organisations to reduce the environmental impact of linen and laundry services, and improve operational efficiency. It focuses on:
- Reducing road miles through smarter logistics
- Lowering energy and water usage
- Minimising chemical use
- Repairing and recycling old linen
These measures help organisations meet sustainability targets, including the net zero 2040 goal, while ensuring safe reuse of linen and achieving cost efficiencies.
Framework Agreement Information
The framework agreement provides a compliant and sustainable solution for linen and laundry service for the NHS and wider public sector. It includes a blend of national suppliers, SMEs and local NHS Trusts.
What dates is the framework agreement active?
21 November 2024 – 20 November 2028
Who can take advantage of the framework agreement?
NHS and wider public sector organisations
How was the framework agreement procured?
Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured in the following lots:
What are the benefits of using this framework agreement?
COMPLIANCE WITH MANDATED STANDARDS
Ensures compliance with mandated standards including BS EN10465, HTM 01-04, HTM 05-03 Part C, and ISO 14644-1:2015 – Cleanrooms and Associated Controlled Environments.
SUPPLIER SELECTION
The experience, expertise, and quality commitment of suppliers is assessed during the tender evaluation, with performance and user satisfaction monitored on an ongoing basis, so you can be sure you’re using suppliers that are fully compliant.
PROFESSIONAL LAUNDRY SERVICES
Professional laundry services use industrial-grade equipment and specialised detergents that ensure linens are cleaned thoroughly and maintained at a high standard to ensure you are meeting hygiene requirements.
SUPPORTS SUSTAINABILITY OUTCOMES
Supports net zero and sustainability outcomes by focusing on reuse, repair, and hire options to reduce waste and save money.
COST CERTAINTY
Pricing options and capped rates have been secured with structured and controlled price annual review provision based on Textile Service Cost Index to ensure our customers have cost certainty.
FREES UP STAFF TIME
Outsourcing linen and laundry services frees up time for staff, and can reduce costs by eliminating the need for in-house equipment, and related expenses.
Supplier Details
Find out what the press had to say about the framework agreement
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NHS Simplifies Soft FM Services Procurement with New Frameworks
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
