We support Trusts and ICSs with workforce restructuring and HR Target Operating Model implementation to enable sustainable, high-performing service delivery. Our consultants work alongside NHS HR teams to modernise systems, streamline processes, and embed automation — freeing up time for strategic priorities. Whether it’s filling skills gaps, redesigning workflows, or introducing smarter digital tools, we help build resilient, future-ready HR functions that deliver more with less.
Enhancing Employee Experience and Productivity
A modern HR service should do more than process transactions — it should engage, empower and retain. We help NHS organisations improve the employee experience by simplifying workflows, upskilling teams, and deploying technology that makes work easier and more rewarding. The result: a more agile HR function, a more engaged workforce, and a stronger foundation for long-term success.
Services
- HR digital transformation
- Process improvement
- Restructuring
- Retention & employee experience
Engage, Empower, Retain – Strategies to tackle NHS workforce attrition
Watch our recent panel discussion exploring how NHS leaders can address one of the system’s most urgent workforce challenges – retaining experienced staff.
Featuring Nicola McQueen, CEO of NHS Professionals and Ricky Somal, Director of Organisational Development at Portsmouth Hospitals University NHS Trust, the discussion covers:
- Why retention over recruitment is key to long-term system sustainability
- Building a culture of belonging and trust
- Using systems and data to understand, measure and improve workforce retention
Our HR Consulting Services
Modernising NHS HR to deliver smarter operations, stronger engagement, and future-ready workforce models
Restructuring
Supporting NHS organisations to manage workforce change with structure, fairness and confidence, keeping services stable while building for the future.
Process improvement
Streamlining and automating HR processes to improve efficiency and free up time for strategic priorities.
HR digital transformation
We modernise HR functions by simplifying operations and introducing digital tools that create a better employee experience.
Retention & Employee Engagement
We turn workforce data into action, improving engagement, strengthening retention and supporting smarter planning.
Why Choose Us
The only integrated HR consulting partner combining NHS expertise, digital innovation and operational delivery at scale
Proven
We have a strong track record in delivering quality services to NHS organisations nationwide
Expertise
Our HR practitioners bring senior experience from both the NHS and corporate consultancies — combining sector insight with commercial rigour
Partnerships ecosystem
We enhance our HR consulting offer through strategic partnerships — bringing additional expertise and proven solutions that strengthen delivery and accelerate workforce transformation
Part of the NHS family
As a joint venture between the Department of Health & Social Care (DHSC) and Sopra Steria, we operate at the heart of the NHS, supporting national priorities and local delivery
Featured Case study
Improving Staff Retention with Workforce Analytics
New data science solution enables NHS organisations to predict which employees are at risk of leaving, using workforce data analyt...
View case studyRecognised Partnerships
We collaborate with leading experts and solution providers to enhance workforce engagement and performance across NHS organisations — embedding their insight into our tailored HR consulting services.
Our partnership ecosystem continues to grow, giving clients access to broader expertise and better value. By recommending the right solution at the right cost, we help NHS teams make smarter decisions and deliver stronger outcomes.
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