Over the last 10 years the number of sexual and reproductive health screenings and services has increased, and public awareness of sexually transmitted diseases (STIs) and contraception has grown, yet accessing services still remains a challenge for many.
To enable more people to access sexual health advice, testing, and treatment, our Online Sexual Health Services Framework Agreement covers STI testing and treatment services, contraceptive advice and prescribing, and HIV screening and preventative treatment. This supports the NHS and local authorities increasing the number of tests and removing barriers like travel and clinic waiting times. It improves access to reach more diverse populations, reduces stigma, and provides valuable data for service improvement. Increasing access to such services supports the NHS’ goals to move care into the community, migrate services from analogue to digital, and shift focus from treatment to prevention.
Framework Agreement Information
The Online Sexual Health Services Framework Agreement makes it easier for our customers to buy high-quality, cost-effective online sexual health services. It supports the Provider Selection Regime (PSR) by offering a simple and efficient way to choose trusted providers.
What dates is the framework agreement active?
29 October 2025 – 28 October 2029
Who can take advantage of the framework agreement?
- NHS England
- Integrated Care Boards (ICBs)
- NHS Trusts and NHS Foundation Trusts
- Local authorities and combined authorities
How was the framework agreement procured?
Further competition and direct award
When awarding a contract under this framework agreement, relevant authorities may choose whether to award the contract:
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- without a further competition (via ‘direct award’), or
- by following the competitive process (via a ‘further competition’).
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured in the following lots:
What are the benefits of using this framework agreement?
IMPROVES SERVICE PROVISION
Allows customers to move away from Level 3 face-to-face service provisions to an online service. This allows more patients to be seen as they don’t have to travel to a physical location with specific opening hours.
ALIGNS WITH THE 10-YEAR HEALTH PLAN
Aligns with the government’s 10-Year Health plan as the NHS aims to radically shift from hospital to community, analogue to digital and sickness to prevention.
SHIFTS CARE CLOSER TO HOME
Removes barriers to access such as stigma that patients may feel in face-to-face clinics, as well as geographical barriers.
VARIETY OF TESTS AVAILABLE
With a variety of tests available, users would be able to access these services without leaving their home.
DISCREET PACKAGING
Discreet packaging will be used for any deliveries of tests to protect the privacy of patients.
REDUCED PRESURE ON CLINICS
Online services handle a significant volume of testing and information provision, which allows in-person clinics to focus their resources on complex cases and those requiring face-to-face clinical care.
Supplier Details
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
