NHS hospitals, surgeries, and other public sector organisations face a complex and constantly evolving security landscape. Sites and offices are accessible to a diverse range of users, so it is paramount that staff, patients and visitors are free from risk and feel safe to go to work. Security services, CCTV and video security systems (VSS) protect buildings and valuable equipment too.
Our Security Services, CCTV and VSS Framework Agreement has been created to meet all the operational requirements and challenges of operating in both a healthcare and wider public sector environment. It provides the ability to procure responsive and flexible security solutions that can operate in a challenging environment, and a comprehensive safe and effective system of monitoring and supporting lone working staff, including staff call systems.
Framework Agreement Information
The framework agreement provides a compliant and sustainable solution for security services, CCTV and VSS for the NHS and wider public sector.
What dates is the framework agreement active?
14 November 2024 – 13 November 2028
Who can take advantage of the framework agreement?
NHS and wider public sector organisations
How was the framework agreement procured?

Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured in the following lots:
What are the benefits of using this framework agreement?
RESPONSIVE AND FLEXIBLE SOLUTION
Provides the ability to procure responsive and flexible security solutions that can operate in a challenging environment.
CREATE SAFER ENVIRONMENTS
Security services help create a safer environment for patients, employees, and visitors, reducing the risk of harm and ensuring people feel secure.
SINGLE AND BUNDLED SOLUTIONS
Provides the ability to source your requirements as part of a single solution or a bundled solution, so that you can use one supplier for all your security needs, so you have one contract in place.
HEALTH TEACHNICAL MEMORANDA
Provides the assurance that all suppliers meet British standards, Health Technical Memoranda (HTMs) and all relevant industry accreditations to ensure compliance.
COST CERTAINTY
Pricing options and capped rates have been secured with structured and controlled price review provisions from year two to ensure our customers have cost certainty.
PREVENTATIVE MEASURES
Security design and assessment identifies vulnerabilities and allows for the implementation of preventative measures.
Supplier Details
Find out what the press had to say about the framework agreement
Procurement Magazine
NHS SBS: Simplifying Soft FM Procurement Frameworks
NHE
Three new contracts worth £375m to simplify NHS procurement
Facilities Management Magazine
NHS Simplifies Soft FM Services Procurement with New Frameworks
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.