Smooth, Intuitive & Responsive Pensions Management
We all know that pensions are a highly emotive topic. Pensions can also incredibly complex and confusing as new legislation may impact entitlement and rules can change. And that’s where we can help.
At NHS SBS People Services, we bridge the gap between the NHS Pension Fund and your organisation, making sure your people can always talk to a pension expert about their concerns and resolve any complex queries.
National experience, local expertise, tailored delivery
As NHS Pension experts, we know all the rules and regulations. Our team has 100s of years of experience in dealing with everything NHS pension related. This means we can offer direct, relevant support and help when and where your people need it most. What’s more, we’re quick and easy to talk to – simply call us or log into our portal to raise or discuss a query.
Seamlessly handing all your pension admin
We manage and send out all NHS Pension Scheme communications (statements, estimates etc) to make sure everyone always has the very latest, up to date information they need about their pension.
We provide the whole range of pension services from estimates, refunds and awards through to more complex queries about divorce and career breaks.
Our modern, digital pension solutions are quick and easy to use and always fully compliant with the latest legislation. So, whatever you need, we have a solution that seamlessly, efficiently and cost effectively meets your priorities and agenda.
Talk to us about:
- Pension estimates, refunds and transfers
- Divorce, AVCs, Career Breaks, Ill health retirement

295,000
pensions records managed each year
5,700
retirement applications
11,700
pension refunds
5,400
pension benefit statements

“In my experience, employees do not think anywhere near enough about the whole retirement process or indeed how they are going to manage on the funds they will have, so the support NHS SBS’s Pension Service produces really adds value.”
Lee Adams
Royal National Orthopaedic Hospital NHS Trust

Featured Case study
Co-creating a unique payroll service
A new payroll and pensions hub come into operation on 1 October 2022. Initially serving University Hospitals Sussex NHSFT, the oth...
View case studyAs a trusted partner for the public sector for 20 years, find out how we can help improve your public services
More People Service Solutions
The NHS SBS People Services offering provides an end-to-end portfolio of solutions that helps NHS organisations meet industry targets and initiatives in recruiting, retaining and fully supporting the very best employees, so they can spend more time on providing outstanding levels of service and care to patients across the UK.