Day-to-day processes and procedures can be unnecessarily complex when working with outdated hardware. With the right digital hardware, the public sector can drive modernisation and productivity, providing the digital infrastructure needed to improve services and implement new operating systems and software.
The Lord Darzi report emphasised the need for increased investment in IT infrastructure and digital transformation to improve NHS performance. Outdated IT hardware can be a hinderance for clinicians and support staff as it can cause delays, disruptions and impact their ability to access and manage critical information, forcing them to spend more time troubleshooting than with patients. Plus, without the most up-to-date desktops and laptops, NHS Trusts won’t be able to upgrade their Electronic Patient Record (EPR) systems, hampering progress.
In the community, without data-enabled tablets, community nurses’ productivity is reduced, as they can’t record patient updates during a visit, meaning they have to spend more admin time in the office updating records, taking away time available for the patient.
Many schools also struggle with aging devices and obsolete software that can’t keep up with modern educational needs, which can impact the effective delivery of education.
Our Tech Devices – Link 4 Framework Agreement can support you to quickly and compliantly source the latest devices and technology, enabling you to implement the latest systems or utilise refurbished equipment to enhance efficiency.
Framework Agreement Information
The framework agreement provides NHS and public sector organisations with a compliant, efficient route to procure technology devices and related services. Customers can access a broad range of solutions, from everyday end-user devices to specialist healthcare hardware, helping to support digital transformation programmes, workforce productivity and improved service delivery.
Tech Devices – Link 4 complements Digital Workplace Solutions, which is designed to cover enterprise and end-to-end solutions including infrastructure and software.
What dates is the framework agreement active?
01 April 2025 – 31 March 2028
(with the option to extend until 31 March 2029)
Who can take advantage of the framework agreement?
NHS and wider public sector organisations
How was the framework agreement procured?
Further competition and direct award
Via this framework agreement, you can run a further competition, or choose to direct award to a supplier in compliance with Regulation 33 of the Public Contracts Regulations.
How we can support?
We offer different levels of support, including SME advice and robust templates for you to easily run your own process, or additional support to design and run a further competition on your behalf.
How can I access the framework agreement?
Access framework agreement documentation via our Customer Framework Agreement Portal (CFAP)
The framework agreement has been structured in the following lots:
Throughout the lots, sustainable IT, deployment and support services are available
What are the benefits of using this framework agreement?
SUPPORTS DIGITAL TRANSFORMATION
Designed to help organisations modernise IT estates, support EPR deployment, enable community-based care and improve workforce productivity.
SAVINGS ON MAINTENANCE COSTS
Flexible purchasing options, including device-as-a-service and leasing models, help spread costs, simplify lifecycle management and reduce the financial burden associated with maintaining ageing equipment.
MODERN IT SYSTEMS
Customers benefit from access to current and evolving technology solutions throughout the framework agreement term, helping ensure compatibility with emerging systems, software and organisational requirements.
REFURBISHED GOODS
A dedicated lot for refurbished and remanufactured devices supports both sustainability and value-for-money objectives. Customers can extend the life of technology assets, reduce electronic waste and contribute towards net-zero ambitions while maintaining service quality.
COST SAVINGS
By leveraging a pre-procured framework agreement, organisations can reduce procurement overheads, avoid duplicating effort and access competitively awarded supplier pricing, helping deliver better value.
SUPPORTS LORD DARZI'S RECOMMENDATIONS
The framework agreement aligns with wider NHS objectives around modernising digital infrastructure and improving productivity by providing access to the technology required to support modern models of care and service delivery.
Supplier Details
The suppliers appointed to Tech Devices – Link 4 have been carefully selected through a robust procurement process, providing customers with access to market-leading manufacturers, specialist healthcare technology providers, refurbishment experts and value-added resellers. This breadth of expertise enables organisations to source technology solutions that meet their operational, clinical and financial objectives, while delivering compliance, value for money and confidence in supplier selection.
Find out what the press had to say about the framework agreement
National Health Executive
New framework launched to modernise NHS hardware
Digital Health
NHS SBS launches £1.5bn framework to upgrade NHS hardware
Health Business
NHS SBS launches IT framework
Contract Award Notice
Strategic Procurement Support
If this framework agreement doesn’t cover the goods or services you require, or a framework agreement isn’t the optimal route to market for your needs, we can provide tailored strategic procurement support. Find out more here.
