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by Cassie Mochan, Category Manager – Health NHS Shared Business Services. |
Across the NHS and wider public sector, organisations must balance rising demand with the need to deliver safe, efficient and sustainable services. A key part of this is understanding what’s working well and where systems can be strengthened, but what’s the best way to achieve this?
Audits.
You can identify risks, inefficiencies and areas for improvement by carrying out audits. If you don’t have the capacity or in-house expertise to complete them, you can utilise our Audit Services for Health Framework Agreement, which provides structured audit activity, detects waste and helps to prevent fraud.
Once your audit is complete, the next step is to turn this insight into action.
If you need support to do this, our Consultancy and Advisory Services for Health Framework Agreement offers specialist support across digital transformation, estate planning, operational improvement and sustainability, helping organisations modernise services and progress longer‑term goals, including net zero. The framework agreement offers the expertise needed to move from findings to practical, sustainable change.
When used in combination, these framework agreements enable stronger governance and long‑term transformation.
Why continuous improvement matters
Continuous improvement is essential for maintaining resilient, high‑quality services, especially in financially pressured environments.
- Increased efficiency and productivity: Ongoing improvement initiatives help identify and eliminate waste, delays, and duplication within processes and systems.
- Financial sustainability: With budgets under strain and rising demand, organisations must demonstrate value for money. Our framework agreements support this goal by providing relevant services to support managing expenses effectively, reducing costs associated with safety incidents, and preventing cost shifts to other parts of the system.
- Adaptability and resilience: As technology evolves and demand shifts, organisations benefit from having the tools and capability to adapt quickly.
- Accountability and public trust: Demonstrating a commitment to improvement supports transparent, responsible use of public funds and reinforces confidence in public services.
By combining the strengths of both framework agreements, your organisation can take a structured, evidence‑based approach to identifying issues and embedding lasting improvements.
Flexible routes to market
Accessing our framework agreements is designed to be straightforward – you can use direct award or further competition, depending on the scale and complexity of your requirements.
Our category experts are available to help determine the most appropriate route, and we can provide optional support to run further competitions on behalf of your organisation too. Where a wider, collaborative approach is needed, we can work with you to collaborate and implement a single contract across multiple organisations.
If you would like to explore how we could support your organisation, our team is here to help.
