Supplier Information

This page contains useful information, but if you have a specific question or concern (including accounts payable and invoicing queries) please contact us and one of our friendly agents will be able to help.

Email: sbs.suppliers@nhs.net
Telephone: 0303 123 1177 option 1
Webform – click here.

ISFE2 Supplier Update

Important information for suppliers to NHS England (NHSE), Integrated Care Boards (ICBs), Commissioning Support Units (CSUs) and the Health Services Safety Investigations Body (HSSIB). As part of a major programme to provide a next-generation integrated single financial environme...

Supporting Suppliers

As a valued supplier to the NHS, we want to make sure you have access to services such as invoice tracking, account support and electronic invoicing. Please find below important information about free weekly supplier statements, how to submit and follow up on invoices, and who to...

Framework Agreement Supplier Information

Information about how to register for contract opportunities and details about the types of goods and services procured by NHS SBS on behalf of NHS and other public sector organisations

Good Invoicing Practice

To help ensure NHS SBS can process invoices quickly and efficiently, we ask suppliers to follow the good invoicing guidelines listed below. We can accept single invoice PDFs by email. The email address below is only used for processing invoices.

einvoicing

Want to take steps to get paid quicker and submit your invoices in a way that doesn't involve paper, postage or manual handling?

Submitting Invoices

Here you will find advice and guidelines for submitting invoices to NHS Shared Business Services

Innovation and Ideas

NHS SBS are committed to supporting the NHS and other public sector organisations, adopt innovative goods and services, and to support suppliers to bring their innovative ideas to the market.

VAT Advisory Services

As you may be aware the NHS can only recover VAT on certain products and services which in turn means restrictions on what and how the NHS can spend. We have expertise to help the NHS maximise its VAT savings by working with them and also by liaising with suppliers from the outs...

Supplier FAQ

Here is a list of our most frequently asked questions with responses for our Supplier FAQ. Click on the individual questions to find the answer to your query.

CCG ICB List

The following list indicates which Client Commissioning Group (CCG) is transitioning to each Integrated Care Board (ICB).

SAP Ariba

Supplier support for SAP Ariba, NHS SBS' chosen EProcurement platform for Source to Contract, including useful training guides.

Supplier Contact Form

As part of our ongoing commitment to improve our quality of service, we simplified our automated options on 0303 123 1177. Please press option 1 for any Accounts Payable queries.

If your query is in relation to our Framework Agreements then please use the Framework Enquiry Form.

For any queries, please contact us by filling in the form below. This is the easiest way to contact us and will ensure that we have the information required in order to respond, plus you will automatically receive a reference number via email to track your request.

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Disclaimer: Your personal data will only be used for the purpose of addressing your query and will not be shared with any third parties without your explicit consent. If you have any concerns or would like to learn more about our data protection practices, please don't hesitate to contact us.